FAQs

How can I pay and when will my balance be due?: Provided you have booked the dates you require via our calendar then all you need to do is follow the payment structure and you can pay with your credit card, firstly a deposit and then the final balance nearer the date of departure.
You will also be asked to pay a refundable breakage deposit. Also included in these charges is the Austrian tourist tax, all visitors over 14 years old must pay 1 Euro per night. When you complete the tourist payment book in the chalet you can use the green copy to get discount on ski lifts etc.

All bedroom and bathroom linen is provided, as well as bathrobes for the sauna.
Are there towels and linen provided in the chalet?: All bedroom and bathroom linen is provided, as well as bathrobes for the sauna.
How many beds and bedrooms are there?: There are two bedrooms, one with a double bed, and the other with twin single beds. If there are more than four persons in your party, then the sofas in the conservatory and lounge fold into double beds, making a total of 8 beds. The sauna area, located off the downstairs bathroom, is a convenient area for any guests staying in the living room to change.
What if there is more than 8 in your party?: If there is more than 8 to your party please let is know beforehand, as we maybe able to arrange for another chalet nearby to also be made available.
Is there a maid service?: Yes, the chalet will be serviced once every week. Please remember to leave €80-€100 depending on your party size in the chalet for our cleaner.
Is there a TV?: There is a satellite TV with a built-in DVD and CD player. It’s a good idea totake some DVD’s with you for your stay.
Where do we pick up the keys?: The chalet has a key safe outside the front door and we will let you have thecombination nearer the date of arrival.
What time can we get into the chalet?: The official time for entry to your chalet is 3pm, however as long as you have arranged this when booking and the chalet is ready we can let you in at your convenience.
Can we stay in the chalet later than the confirmed vacating time of 10am?: Please ask at the time of booking to see if this is possible. It might be thatcleaning the chalet can be delayed, particularly if no one is staying the nightyou leave.
What other facilities are available in the chalet?: The kitchen has all cooking facilities and utensils, including a cooker,toaster, kettle and fridge/freezer. There is also an iron and ironingboard, and a washing machine and tumble dryer.
Can you drink the water from the taps?: The water is very pure and safe to drink.
What type of adaptor do I need for the electrics?: The electrics in the chalet are European round pin. We have provided some adaptors for your use, and extra ones can be taken with you or bought locally.
What shops and services are nearby?: In Stadl there are several shops, a butchers, a bakers, a petrol station and a PostOffice. There is also a café and the Murtalerhof Hotel is an option for mealsand only a 10-minute walk away. The local bakery will deliver bread to the chalet, the details are in the chalet welcome book. The local hotel will deliver hot meals, again the details and menu are in the welcome book.In nearby Murau there are many shops and restaurants to choose from and alittle closer to the chalet at the base of the Kreischberg ski lifts there are barsand restaurants. One of our favorite local restaurants is found part of the wayup the Kreischberg Mountain, a very friendly Italian restaurant, called “DaSilvano” so popular at times you may need to book +43(0)3537387
Is there a pool?: Not on site but in the summer there are many lakes to swim in and an indoor pool in Murau.
Where can we hire ski equipment?: There are many ski hire outlets, the one we use is just a short drive away fromthe base of the ski lifts and therefore a little less expensive and not so busy. Itis called “Sport Suli” +43(0)3537264

Please feel free to e-mail us if you have any further questions and we will try and help.

adrian@blueskylettings.com

Blue Sky Lettings offer a worldwide selection of self-catering accommodation

Austria

If there is more than 8 to your party please let is know beforehand, as we maybe able to arrange for another chalet nearby to also be made available.

Yes, the chalet will be serviced once every week. Please remember to leave €80-€100 depending on your party size in the chalet for our cleaner.

There is a satellite TV with a built-in DVD and CD player. It’s a good idea totake some DVD’s with you for your stay.

The chalet has a key safe outside the front door and we will let you have thecombination nearer the date of arrival.

The official time for entry to your chalet is 3pm, however as long as you have arranged this when booking and the chalet is ready we can let you in at your convenience.

Please ask at the time of booking to see if this is possible. It might be thatcleaning the chalet can be delayed, particularly if no one is staying the nightyou leave.

The kitchen has all cooking facilities and utensils, including a cooker,toaster, kettle and fridge/freezer. There is also an iron and ironingboard, and a washing machine and tumble dryer.

The water is very pure and safe to drink.

The electrics in the chalet are European round pin. We have provided some adaptors for your use, and extra ones can be taken with you or bought locally.

Not on site but in the summer there are many lakes to swim in and an indoor pool in Murau.

There are many ski hire outlets, the one we use is just a short drive away fromthe base of the ski lifts and therefore a little less expensive and not so busy. Itis called “Sport Suli” +43(0)3537264